Termination & Cancellation Policy | Privacy Policy | Cookies

All services purchased from Barefoot Yoga will be preceded by the applicant acknowledging, by way of completing a liability waiver that he/she has no physical limitations preventing him/her from participation. All applicants under the age of 18 years must have consent, in written form, from a parent or guardian. The client also agrees to abide by the rules and regulations of the studio and acknowledges that these rules and regulations may change from time to time.

Barefoot Yoga will compensate for any loss or damage suffered if we fail to carry out our obligations under this agreement, or to a reasonable standard, or breach any duties imposed on us by law unless that failure is attributable to:

(i) your own fault;
(ii) a third party unconnected with our provision of services under this agreement; or
(iii) events which neither we nor our suppliers could have foreseen or forestalled even if we had taken all reasonable care.

Any lost property handed-in will be retained by staff and should be claimed within a 2 week period.

If we terminate your agreement for any serious reason we reserve the right to retain a proportion of the money which you have paid to us under this agreement to cover any reasonable costs we have incurred as a result.

As a client you agree to comply with the rules of the studio relating to opening hours, use of the facilities and conduct. We may make reasonable changes to these rules at any time provided we give advance notice of the changes.

Details of current timetables and facilities are displayed on our website. We may sometimes need to change opening hours, the schedule of classes or facilities available.

In the event of a COVID lockdown, we will switch to daily ‘virtual’ online classes.

To register or purchase from the Barefoot Yoga online booking systems, you must be over eighteen years of age. You must ensure that the details provided by you on registration or at any time are correct and complete.

Termination and Cancellation Policy

* For ‘Monthly Auto-pay’ you are required to cancel your membership online by logging into your account at www.barefootbirmingham.com – 3 days notice of your intention to cancel is recommended, prior to your Auto-pay renewal date.

* When booking a class your space can only be confirmed when you have paid in full. Should you be unable to attend a booked class you should cancel or reschedule online or via our free mobile Mindbody app. Missed (or late cancelled) classes are non-refundable.

* Cancelling a class: you can cancel booked classes ONLINE or via the MOMENCE booking app, up to 3 hours before the class start time. Classes cancelled with less than 3 hours notice will be charged for in full, or at £5 per class if you have a Monthly Auto-pay, a Welcome Offer, or a pre-paid 12 month pass. Classes cannot be cancelled via email or phone.

* For other agreements, including workshops and special events, transfers to another person or refunds will only be considered in exceptional circumstances such as a critical medical health condition or forced relocation outside of the West Midlands.

* Private / one to one sessions – a minimum 24 hours notice is required to cancel or reschedule without charge. You must contact the teacher direct (phone or text).

Yoga Teacher Training 200hr Course – Terms & Conditions

 Course deposits, cancellations & refunds

* By applying for a place on the course, you confirm that you agree to the Barefoot 200hr Yoga Teacher Training Terms & Conditions as set out here.

* A non-refundable £500 deposit is applicable to all course bookings (including Early Bird bookings) to reserve a place. Your booking can only be confirmed once payment is made in full.

* Prior to 6 weeks before the advertised start date of the course, if you cancel your place we will provide a refund, less the non-refundable deposit of £500.

* If you cancel your place 6 weeks or less before the advertised start date of the course, we are unable to offer you a refund.

* If you decide to leave once the course has started, we are unable to offer you a refund or defer your place.

* In the event of serious injury or illness, we will do our utmost to support you and agree the best way for you to continue the course. It may be possible for you to attend sessions and either modify poses or simply observe the asana elements. If after a full medical consultation, you are unable to continue the course, we will defer the remaining sessions to a future course intake if possible. We are unable to offer a full or part refund.

* All course cancellations and refunds must be requested in writing, by email to Faye Fenton faye@barefootbirmingham.com

* In the event of extenuating circumstances, including low student uptake, Barefoot reserves the right to cancel the course at any time. If the course is cancelled before the advertised start date, the course may be rescheduled with new dates. If you are unable to attend the new dates a full refund will be provided.

* If Barefoot cancels a course part-way through, we will re-schedule the remaining sessions. If you are unable to attend the rescheduled dates, a pro-rata refund will be made, or you may defer sessions to a future course intake.

Attendance & Attainment

* If you are unable to attend a session you must contact the course leader at the earliest possible opportunity. We will endeavour to organise and deliver an alternative learning and/or assessment method. This is at our discretion and will incur an additional charge based on £50 per hour. This charge could be shared with other students.

* A minimum 90% attendance, plus satisfactory course attainment, is required before your course certificate can be awarded.

Distance Selling Rules

* Consumer law allows you to change your mind and request a refund if you have purchased a service online or over the phone (but not in person) within 14 days of date of purchase. However, if you make use of a service within 14 days, this ‘cooling off period’ is deemed to have expired and you are not entitled to change your mind and request a refund. Making use of a service includes booking into a specific class or event, whether you attend or not.

Rewards and Loyalty Points

* Any rewards or loyalty points are non-refundable and non-transferable. We reserve the right to withdraw rewards and points schemes at any time without notice.

Complaints, Compliments & Comments

* Should you wish to make a complaint or comment, or give a compliment, please email faye@barefootbirmingham.com  We aim to respond within 5 working days.

Privacy Policy

Your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. Barefoot Yoga will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organization.

The Barefoot Yoga website uses security and safeguard measures to protect users’ information. One such measure is our use of secure server software (SSL), to ensure that your credit card will be protected against fraudulent use while on our site.

Information collected by Barefoot Yoga about its users is used internally by authorised employees of Barefoot Yoga following reasons: To process payment, register you in the program of your choice, update you when required of any possible changes of the planned services at Barefoot Yoga, determination of those areas, features, and services that are valued the most and found most helpful. Also, we collect information to determine the appropriate participation in the activities and services provided by Barefoot Yoga and on our site.

How we use cookies

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We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

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